|
November 2005
A Whole New Mind:
Moving from the
Information Age to the Conceptual Age
By Daniel H. Pink
Pink suggests that we are entering a new age,
a different way of thinking and a whole new approach to work and
to life.
Pink gives the reader an overview of the differences
between the right and left hemispheres of the brain.
The left hemisphere of the brain controls
the right side of the body, is good at recognizing sequential /
serial events, specializes in text and analyzes the details.
The right hemisphere of the brain controls
the left side of the body, interprets things simultaneously, specializes
in context and synthesizes the big picture.
Leading a healthy and successful life depends
on both hemispheres of the brain. During the Information Age, more
attention and value was placed on the left hemisphere. In the Conceptual
Age however, the right hemisphere abilities are going to make the
difference to our sustainability and success.
Pink gives the reader some hard data on three
social and economic forces that are changing work situations –
Abundance, Asia and Automation.
Abundance: Pink suggests that our left
brains have created abundance but our purchases have become right
brained. “For businesses, it’s no longer enough to create
a product that’s reasonably priced and adequately functional.
It must also be beautiful, unique and meaningful.”
Asia: Asia is performing significant
amounts of routine left-brained, white-collar work at lower costs
so numerous contracts are sent overseas. Pink suggests that right-brained
abilities, that can’t be ‘shipped overseas’, must
be mastered.
Automation: Many routine functions are
being turned over to machines, influencing the work of physicians,
lawyers, computer programmers and others. The challenge is for these
professionals to develop aptitudes that computers can’t do
better, faster or cheaper.
High Concept, High Touch
Pink outlines the six essential abilities –
the Six Senses - that we will need to be successful and have a sustainable
business in the coming age. They are Design, Story, Symphony, Empathy,
Play and Meaning.
Design: Design requires the whole mind.
“Design is a high-concept that is difficult to outsource or
automate – and that increasingly confers a competitive advantage
in business.” New products, services and experiences must
move beyond being functional to being beautiful or emotionally engaging.
Story: Our story is context enriched
by emotion. Telling stories is “a key way for individuals
and entrepreneurs to distinguish their goods and services in a crowded
marketplace.” We must move beyond knowledge to listen to each
other and be the author of our own life.
Symphony: Symphony takes us beyond
focus and specialization toward synthesis – “seeing
the big picture and, crossing boundaries, being able to combine
disparate pieces into an arresting new whole.”
Empathy: Empathy is the ability to relate
to what another person is feeling and experiencing and to have a
heart connection. “What will distinguish those who thrive
will be their ability to understand what makes their fellow woman
or man tick, to forge relationships, and to care for others.”
Play: In life and at work, we all need
to have some degree of playfulness to foster our well-being. “Ample
evidence points to the enormous health and professional benefits
of laughter, lightheartedness, games, and humor.”
Meaning: The search for meaning and
our purpose in life is a drive that exists in all of us. The world
of plenty has “freed hundreds of millions of people from day-to-day
struggles and liberated us to pursue more significant desires: purpose,
transcendence and spiritual fulfillment.”
“Anyone can master the six Conceptual
Age senses. But those who master them first will have a huge advantage.”
The choice is yours.
|