Body Mind Spirit Coaching

July 2004

Good to Great
by Jim Collins

Jim Collins makes a fascinating comparison between the companies that go from 'good to great' and those that don't. I have quoted some key points to pique your interest.

Level 5 Leadership:

  • A level 5 leader is an individual who blends extreme personal humility with intense professional will.
  • Level 5 leaders channel their ego needs away from themselves and into the larger goal of building a great company.
  • Level 5 leaders look out the window to apportion credit to factors outside themselves when things go well. At the same time, they look in the mirror to apportion responsibility, never blaming bad luck when things go poorly.
  • Larger-than-life, celebrity leaders who ride in from the outside are negatively correlated with taking a company from good to great.

First Who ...Then What:

  • The good-to-great leaders began the transformation by first getting the right people on the bus (and the wrong people off the bus) and then figured out where to drive it.
  • The 'who' questions come before 'what' decisions - before vision, before strategy, before organization structure, before tactics.
  • If you have the right people on the bus, the problem of how to motivate and manage people largely goes away.
  • If you have the wrong people, it doesn't matter whether you discover the right direction; you still won't have a great company. Great vision without great people is irrelevant.

The Stockdale Paradox:

  • Retain faith that you will prevail in the end, regardless of the difficulties.
  • AND, at the same time, confront the most brutal facts of your current reality, whatever they may be.

The 3 Circles of the Hedgehog Concept:

  • To go from good to great requires a deep understanding of three intersecting circles.
    • What you are deeply passionate about.
    • What drives your economic engine.
    • What you can be the best in the world at.
  • In the centre, where the three circles overlap is a BHAG (Big Hairy Audacious Goal) - a huge and daunting goal - like a mountain to climb. It is clear, compelling, and people 'get it' right away. A BHAG serves as a unifying focal point of effort, galvanizing people and creating team spirit as people strive toward a finish line.

The Culture of Discipline:

  • Build a culture around the idea of freedom and responsibility, within a framework.
  • Fill that culture with self-disciplined people who are willing to go to extreme lengths to fulfill their responsibilities.
  • When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great performance.

The Culture of Technology:

  • The good-to-great companies used technology as an accelerator of momentum, not a creator of it.
  • They never use technology as the primary means of igniting a transformation.
  • Yet, paradoxically, they are pioneers in the application of carefully selected technologies.

The Final Shift:

  • To make that final shift requires core values and a purpose beyond just making money, combined with the key dynamic of preserve the core / stimulate progress.
  • Sustainable transformations follow a predictable pattern of buildup and breakthrough.


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